AT A GLANCE
Category Home Service type Boiler supply and installation Survey Before installation Typical installation One to two days Payment options Available after quotation
WHAT IT IS
About New Boilers
Supply and installation of a modern energy-efficient boiler, with a clear process from initial survey to final handover.
WHO IT IS FOR
Is this right for you?
✓ Homeowners replacing an unreliable boiler ✓ Families looking to reduce energy waste ✓ Properties with ageing heating systems ✓ Anyone wanting a professionally managed installation
WHAT IT MAY COVER
Typical cover included
Subject to policy terms and conditions. Not all items are included on all plan levels.
✓ Home heating survey and recommendation ✓ New energy-efficient boiler ✓ Professional installation and commissioning ✓ Removal and responsible disposal of the old boiler ✓ Controls explained after installation ✓ Manufacturer warranty registration
KEY BENEFITS
✓ Qualified heating engineers ✓ Clear quotation before work begins ✓ Choice of suitable boiler models ✓ Installation planned around your home
WHAT MAY NOT BE COVERED
Common exclusions
• Additional building work not included in the quote • Repairs to unrelated parts of the heating system • Asbestos removal or specialist surveys • Upgrades requested after installation begins • Ongoing servicing unless separately included
WHAT TO EXPECT WHEN YOU APPLY
Your boiler installation journey
01 Home survey — We assess your heating needs and current system. 02 Review your quotation — Choose a suitable boiler and installation option. 03 Installation and handover — Qualified engineers install, test and explain your new system.
FAQS
How long does installation take?
Can you remove my old boiler?
What warranty will I receive?
Which boiler is right for my home?
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